WILVHA JULIANA; DWI PRATIWI WULANDARI. Analisis Handling Complaint Tamu Yang Menginap Di Grand Basko Hotel Padang. Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan, [S. l.], v. 3, n. 1, p. 147–155, 2024. DOI: 10.55606/jempper.v3i1.2744. Disponível em: https://journalcenter.org/index.php/jempper/article/view/2744. Acesso em: 19 apr. 2025.