JAN MORIS SARAGIH; ALI FIKRI HASIBUAN. Evaluasi Perbedaan Kualitas Pelayanan terhadap Kepuasan Pelanggan: Studi Kasus Minimarket Waralaba dan Non-Waralaba di Kota Medan. Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan, [S. l.], v. 4, n. 3, p. 399–421, 2025. DOI: 10.55606/jempper.v4i3.5066. Disponível em: https://journalcenter.org/index.php/jempper/article/view/5066. Acesso em: 20 aug. 2025.