TINA APRILIANI; LENA MAGDALENA; ARIF NURSETYO. Perancangan Aplikasi Helpdesk TST Smart Pada PT. Alvarel Technology Innovation Berbasis Web Dengan Pendekatan Agile Scrum. Jurnal Publikasi Ilmu Komputer dan Multimedia, [S. l.], v. 5, n. 3, p. 285–292, 2026. DOI: 10.55606/jupikom.v5i3.7987. Disponível em: https://journalcenter.org/index.php/jupikom/article/view/7987. Acesso em: 23 oct. 2026.