Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis diterbitkan oleh Lembaga Pengembangan Kinerja Dosen. Jurnal ini terakreditasi SINTA 5 (Surat Keputusan Direktur Jenderal Pendidikan Tinggi, Riset, dan Teknologi Nomor 10/C/C3/DT.05.00/2025 tanggal 21 Maret 2025 tentang Peringkat Akreditasi Jurnal Ilmiah Periode I Tahun 2025) dimulai dari Volume 1 Nomor 3 Tahun 2022 sampai Volume 6 Nomor 2 Tahun 2027. JUPSIM memuat naskah hasil-hasil penelitian di bidang Sistem Informasi, Sistem Komputer dan Manajemen Bisnis. JUPSIM berkomitmen untuk memuat artikel berbahasa Indonesia yang berkualitas dan dapat menjadi rujukan utama para peneliti dalam bidang ilmu Sistem Informasi, Sistem Komputer dan Manajemen Bisnis Indexed by : Journal Sponsors and Partners :
Analisis Kesuksesan Implementasi Sistem Informasi Manajemen Karyawan Menggunakan Hot-Fit Model pada PT XYZ
Employee Management Information System is an information technology solution implemented by PT XYZ through the Talenta application to support employee data management and administrative processes more effectively and efficiently. Despite its implementation, several challenges remain across human, organizational, and technological aspects, potentially affecting system success. Therefore, an evaluation is needed to measure the level of implementation success and analyze relationships among influencing factors. This study aims to evaluate the success of the Employee Management Information System at PT XYZ, examine the effects of key success factors, and provide recommendations for improvement based on the findings. The HOT-Fit (Human, Organization, and Technology Fit) framework was used, while data processing and analysis were conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 3.0. Results showed that ten of thirteen hypotheses were accepted, whereas three were rejected. These findings indicate that most relationships among variables in the HOT-Fit model significantly influence implementation success. Furthermore, the evaluation revealed that the success rate of system implementation reached 58.5%, placing it in the fairly good category. Overall, the system has met most user and organizational needs; however, several areas still require improvement to optimize system benefits and strengthen usability, performance, reliability, efficiency, satisfaction, and sustainability further.
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Peran Kinerja Keuangan dalam Memediasi Hubungan Efisiensi Biaya dan Struktur Modal terhadap Nilai Perusahaan Farmasi di Indonesia 2020-2024
Using companyiperformance as an intervening variable, this study examines the impact of capital structure and cost efficiency on firm value in pharmaceutical enterprises between 2020 and 2024. The Operating Expenses to Operating Income ratio (BOPO) was used to measure cost efficiency; the Debt to Asset Ratio (DAR) was used to measure capital structure; Return on Assets (ROA) was used as a proxy for corporate performance; and the Price to Book worth (PBV) ratio was used to determine firm worth. Panel data regression analysis was used in a quantitative study design. The Random Effect Model (REM) was chosen for substructure 2, while the Common Effect Model (CEM) was determined to be the best model for substructure 1 based on the model selection process. The Sobel test was used to further assess the mediating influence of business performance. The empirical results show that BOPO and DAR together significantly affect ROA. On the other hand, BOPO, DAR, and ROA were not observed to have a significant impact on PBV in substructure 2. Additionally, the Sobel test shows that the relationship between BOPO, DAR, and firm value is not mediated by ROA.
Analisis Strategi Bisnis PT KAI (Persero) dalam Menghadapi Disrupsi Transportasi dan Mendorong Pertumbuhan Berkelanjutan
PT Kereta Api Indonesia (Persero) as the largest mass transportation provider in indonesia faces significant challenges from transportation disruptions and the need for sustainable growth. This research aims to evaluate PT KAI’s competitive position in the context of transportation disruptions (ride-hailing, digital logistics) and formulate sustainable strategies to maintain market dominance while increasing profitability. This research suses a qualitative approach with strategic management analysis methods including PESTLE analysis, Porters Five Forces, Industry Analysis, and SWOT/TOWS Matrix, supported by internal and external factor evaluation (IFE and EFE) matrices. The analysis results show that PT KAI has a strong internal position (IFE score 2.80) and is quite adaptive in responding to the external environment (EFE score 2.60). the SPACE Matrix analysis places PT KAI in the conservative quadrant, while the BCG Matrix identifies KAI Commuter and Whoosh High-Speed Train as Stars, long-distance commercial trains and KAI Wisata as Cash Cows, KAI Logistik anad KAI Bandara as Question Marks, and subsidized local trains in quiet routes as Dogs. The IE Matrix positions PT KAI in Quadrant V (Hold and Maintain). The QSPM analysis recommends Product Development as the main strategy (TAS score 6.49) compared to Market Penetration (TAS 5.59). The main recommendation is to develop integrated logistics corridors, digital services innovation, and infrastructure revitalization through government-private partnerships (PPP), as well as strengthening operational efficiency to reduce dependence on government subsidies.
Pengaruh Harga, Kualitas Produk, dan Lokasi terhadap Keputusan Pembelian Mie Soun UD Putra Tunggal, Desa Mergoluweh, Kecamatan Tulung, Kabupaten Klaten
This study examines the effect of price, product quality, and location on the purchase decision of mie soun consumers at UD Putra Tunggal, Mergoluweh Village, Tulung District, Klaten Regency. The growth of micro, small, and medium enterprises (MSMEs) in Central Java has been significant, reaching 197,539 units in 2025, creating increasingly competitive market conditions that compel business actors to understand the factors driving consumer purchase decisions. This research employed a quantitative approach using a survey method with closed questionnaires distributed to 100 respondents selected through purposive sampling—consumers aged 21 years and above who had visited or purchased mie soun at UD Putra Tunggal. Data were analysed using multiple linear regression, classical assumption tests, and hypothesis testing through t-test, F-test, and coefficient of determination (R²). The results indicate that price, product quality, and location each partially have a positive and significant effect on purchase decisions. Simultaneously, the three variables also significantly influence purchase decisions with an F-value of 251.732 and significance of 0.000. The coefficient of determination (R²) shows that the three variables explain 88.7% of the variation in purchase decisions, while the remaining 11.3% is influenced by other factors outside this study. These findings confirm the relevance of the Theory of Consumer Behaviour in explaining purchase decision-making in the traditional food MSME sector.
Pengaruh Inovasi Produk, Pelayanan Anggota, dan Citra BMT terhadap Loyalitas Anggota
The growth of the Islamic financial industry demands that Baitul Maal wat Tamwil (BMT) continually improve their competitive advantage. However, empirical phenomena show a gap where product uniformity and unoptimized services lead to member switching behavior. Therefore, this study aims to examine the effect of product innovation, member services, and corporate image on member loyalty at the BMT Tumang Boyolali branch. This research employs a quantitative method with an associative design. The population comprises over 10,000 active members, and using Slovin's formula with a 10% margin of error, a sample of 100 respondents was selected through purposive sampling. Primary data were collected via questionnaires and analyzed using multiple linear regression. The findings indicate that product innovation and BMT image partially have a positive and significant impact on member loyalty, highlighting the importance of adaptive financial products and institutional trust. Conversely, member services do not significantly affect loyalty. Simultaneously, product innovation, member services, and BMT image significantly influence member loyalty. The theoretical implication reinforces the Theory of Planned Behavior, while practically, BMTs must prioritize product digitalization and maintain their Sharia compliance reputation to foster long-term loyalty.
Pengaruh Lingkungan Kerja, Kompensasi dan Job Satisfaction terhadap Produktivitas Karyawan di CV Novia Collection Boyolali
This study aims to analyze the effect of the work environment, compensation, and job satisfaction on employee productivity at CV Novia Collection Boyolali, both partially and simultaneously. This research employed a quantitative approach using an associative research method. The population consisted of 100 production employees, and a saturated sampling technique was applied, in which all members of the population were selected as research respondents. Data were collected through questionnaires using a Likert scale. The data were analyzed using validity and reliability tests, classical assumption tests, multiple linear regression analysis, t-test, F-test, and the coefficient of determination with the assistance of SPSS version 25. The results indicate that the work environment has no significant effect on employee productivity (Sig. = 0.134 > 0.05). In contrast, compensation has a positive and significant effect on employee productivity (Sig. = 0.017 < 0.05), and job satisfaction also has a positive and significant effect on employee productivity (Sig. = 0.003 < 0.05). Simultaneously, the work environment, compensation, and job satisfaction have a significant effect on employee productivity (Sig. = 0.000 < 0.05). The Adjusted R Square value of 0.435 indicates that the three independent variables explain 43.5% of the variation in employee productivity, while the remaining 56.5% is influenced by other variables not examined in this study.
Pengaruh Kompetensi Kerja, Beban Kerja, dan Stres Kerja terhadap Kinerja Perangkat Desa se-Kecamatan Simo, Kabupaten Boyolali
This study examines the effect of work competence, workload, and work stress on the performance of village apparatus in Simo Sub-district, Boyolali Regency, both partially and simultaneously. The research is motivated by the shortage of human resources in village administration, which has resulted in overlapping duties, increased workload, competency challenges, and potential work stress affecting employee performance. This study employed a quantitative explanatory approach with a cross-sectional design. The population consisted of 128 village apparatus, including Village Secretaries, Section Heads, and Division Heads from 13 villages in Simo Sub-district. Using total sampling, 107 completed questionnaires were analyzed through SPSS. The results show that work competence has a positive effect on performance, while work stress does not have a significant effect. Simultaneously, competence, workload, and work stress influence performance, with an Adjusted R-square value of 0.644, indicating that 64.4% of performance variation is explained by these factors, while 35.6% is influenced by other variables. These findings reinforce Performance Theory, emphasizing the interaction between individual ability, job demands, and psychological conditions in determining work performance.
Pengaruh Pelatihan Kerja, Work-Life Balance, dan Hubungan Interpersonal terhadap Kinerja Karyawan di Cepogo Cheese Park Boyolali
This study aims to analyze the effect of job training, work-life balance, and interpersonal relationships on employee performance at Cepogo Cheese Park Boyolali. This research employed a quantitative approach using an explanatory research design. The population consisted of all permanent employees of Cepogo Cheese Park, totaling 100 employees. The sampling technique used was purposive sampling, resulting in 100 respondents. Data were collected through questionnaires using a five-point Likert scale and analyzed using SPSS version 26. The data analysis techniques included validity testing, reliability testing, classical assumption testing, multiple linear regression analysis, partial hypothesis testing (t-test), simultaneous hypothesis testing (F-test), and the coefficient of determination (R²). The results indicate that job training has a positive and significant effect on employee performance. Work-life balance also has a positive and significant effect on employee performance. Furthermore, interpersonal relationships have a positive and significant effect on employee performance. Simultaneously, job training, work-life balance, and interpersonal relationships significantly influence employee performance at Cepogo Cheese Park Boyolali. The coefficient of determination (Adjusted R Square) shows that the three independent variables explain 97,1 of the variation in employee performance, while the remaining 2,9% is influenced by other variables not examined in this study.
Pengaruh Teknologi VR terhadap Ketertarikan Audiens pada Media Sosial Menggunakan Platform VRchat
The development of Virtual Reality (VR) technology has opened a new paradigm in the delivery of educational content. VRChat, as a social metaverse platform, is not only used for entertainment but also serves as a space for specific communities, such as Fursonas (Furs), to create and share knowledge. This study aims to analyze the influence of VR technology usage by Furs Creators on the reach (coverage) and engagement (interaction) levels of the educational content they produce on the VRChat platform. This research employs a quantitative approach, utilizing survey methods directed at VRChat users and analytical observation of metrics from a number of educational contents created by Furs Creators. Using a quantitative approach and simple random sampling technique, the survey was conducted by distributing questionnaires to 100 audience members spread across VRChat communities. The results indicate that educational content delivered through Fursona avatars in an immersive VR environment significantly increases user engagement, as demonstrated by higher levels of interaction (comments, discussions) and retention compared to conventional educational content on the same platform. However, in terms of reach, this content successfully targets a specific and highly focused niche audience. The conclusion of this study is that the unique identity as Furs and the use of VR technology create a strong psychological and emotional appeal, thereby enhancing the effectiveness of delivering educational messages within the metaverse.
Pengaruh Komunikasi Digital,Aplikasi Absensi dan Motivasi Kerja terhadap Disiplin Kerja Karyawan pada Pt Tiga Serangkai Pustaka Mandiri
This study aims to analyze the effect of digital communication, attendance applications, and work motivation on employee work discipline at PT Tiga Serangkai Pustaka Mandiri. The research employed a quantitative approach using a survey method involving 66 respondents selected as the study sample. Data were analyzed using IBM SPSS Statistics 25 through validity and reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and the coefficient of determination (R²). The results show that digital communication, attendance applications, and work motivation each have a positive and significant partial effect on employee work discipline. Simultaneously, the three independent variables also have a significant effect on employee work discipline. The coefficient of determination (R²) of 0.691 indicates that digital communication, attendance applications, and work motivation explain 69.1% of the variation in employee work discipline, while the remaining 30.9% is influenced by other factors outside the research model. These findings are expected to provide practical recommendations for the company to strengthen employee work discipline through more effective digital communication, optimized attendance application use, and increased work motivation in daily organizational work practices
Implementasi Kriptografi Algoritma Rivest Shamir Adleman (RSA) pada Pengamanan Pesan Suara
Voice message security has become increasingly important in digital communication due to the risk of unauthorized access and eavesdropping during data transmission. Ensuring the confidentiality of voice data requires effective cryptographic techniques capable of protecting information from unauthorized parties. This study aims to implement the RSA cryptographic algorithm to secure voice messages through encryption and decryption processes. The research employed a software development approach by designing and developing a Python-based desktop application integrated with the RSA algorithm. Voice messages were encrypted using a public key and subsequently restored using the corresponding private key. The effectiveness of the implementation was evaluated through functional testing and signal analysis using waveform and Mel-spectrogram visualizations to compare the original, encrypted, and decrypted voice signals. The results demonstrate that the RSA algorithm successfully transforms voice messages into encrypted data that cannot be interpreted without the appropriate private key. Furthermore, the decrypted voice messages closely match the original recordings, confirming the correctness of the decryption process. The waveform and Mel-spectrogram analyses also reveal significant differences between the original and encrypted signals, while the decrypted signals exhibit characteristics similar to the original voice data. These findings indicate that RSA can be effectively applied to enhance the confidentiality and security of voice messages in digital communication systems, making it a reliable solution for protecting sensitive voice information from unauthorized access.
Perancangan Ui/Ux Aplikasi untuk Monitoring Pemberian Stimulasi Perkembangan Janin Berbasis Mobile Menggunakan Metode Double Diamond
Pregnant women need structured prenatal stimulation guidance to support fetal nervous system development. However, most existing pregnancy health applications only provide general information and lack personalized, scheduled, and activity-based prenatal stimulation guidance. This research is a Research and Development (R&D) study that aims to design a user interface and user experience (UI/UX) prototype of a mobile application called Stimy using the Double Diamond method, which consists of the Discover, Define, Develop, and Deliver phases. User requirements were collected through literature studies, interviews, observations, and questionnaires, then analyzed to produce wireframes, mockups, and a high-fidelity prototype using Figma. The prototype was evaluated through usability testing on the Maze platform using the System Usability Scale (SUS) questionnaire. The resulting prototype provides features including fetal development information, prenatal stimulation guidance, music recommendations, schedule reminders, activity tracking, and educational articles. Usability testing showed excellent results, with an effectiveness rate of 100%, an Overall Relative Efficiency (ORE) of 85.5%, a memorability rate of 100%, a MAUS score of 92, and a SUS score of 79.46, categorized as Good and Acceptable. These findings indicate that the Double Diamond method effectively supports the design of a usable UI/UX prototype that meets the needs of pregnant women and can serve as a foundation for future application development.
Pengembangan Pengalaman Pengguna dan Antar Muka Pengguna pada Aplikasi Pejabat Pengelola Informasi dan Dokumentasi (PPID) Bp2MI di KP2MI Manado
Pemanfaatan teknologi informasi pada layanan publik, khususnya pada Badan Pelindungan Pekerja Migran Indonesia (KP2MI) Manado, diwujudkan melalui aplikasi Pejabat Pengelola Informasi dan Dokumentasi (PPID). Namun, identifikasi awal menunjukkan adanya kendala pada pengalaman pengguna (UX) dan antarmuka pengguna (UI) aplikasi tersebut, seperti navigasi yang membingungkan dan tata letak yang kurang intuitif. Kondisi ini berpotensi menghambat akses informasi bagi Pekerja Migran Indonesia (PMI) dan keluarganya. Oleh karena itu, penelitian ini bertujuan untuk melakukan pengembangan dan perancangan ulang UI/UX pada aplikasi PPID BP2MI Manado guna meningkatkan efektivitas penyampaian informasi. Penelitian ini menggunakan metodologi Design Thinking yang terdiri dari tahapan Empathize, Define, Ideate, Prototype, dan Test. Pengumpulan data dilakukan secara kualitatif melalui observasi dan wawancara mendalam dengan staf KP2MI serta PMI. Purwarupa aplikasi kemudian dikembangkan menggunakan platform Kodular. Selanjutnya, evaluasi hasil perancangan ulang dilakukan menggunakan metode System Usability Scale (SUS) untuk mengukur tingkat kegunaan dan kepuasan pengguna secara objektif. Hasil akhir dari penelitian ini diharapkan berupa purwarupa aplikasi antarmuka yang interaktif dan tervalidasi kegunaannya, yang dapat memberikan kemudahan akses informasi bagi PMI serta menjadi model optimalisasi layanan digital bagi lembaga pemerintah.
Sistem Point of Sale (POS) Berbasis Andoid Menggunakan Barcode pada Umkm Kue Tradisional (Studi Kasus: Toko Kue Fahril Tanawangko Desa Borgo)
Toko Kue Fahril merupakan UMKM yang bergerak di bidang penjualan kue tradisional di Desa Borgo. Proses transaksi yang masih dilakukan secara manual menimbulkan kendala, seperti kesalahan pencatatan, kesulitan pengelolaan stok, dan risiko kehilangan data penjualan. Penelitian ini bertujuan merancang dan membangun sistem Point of Sale (POS) berbasis Android menggunakan barcode scanner pada Toko Kue Fahril. Metode yang digunakan adalah Waterfall yang meliputi analisis kebutuhan, perancangan, implementasi, pengujian, dan pemeliharaan, dengan teknik pengumpulan data melalui observasi, wawancara, dan studi literatur. Hasil penelitian berupa aplikasi POS berbasis Android yang dilengkapi fitur barcode scanner, pengelolaan produk dan stok, transaksi penjualan, diskon otomatis, laporan penjualan, serta fitur backup dan restore data menggunakan Firebase Firestore. Sistem menggunakan SQLite sebagai database utama sehingga dapat beroperasi secara offline, sedangkan Firestore digunakan sebagai penyimpanan cadangan (cloud) untuk menjaga keamanan data. Sistem yang dibangun membantu proses transaksi, pengelolaan stok, dan penyimpanan data penjualan secara digital.
Rancang Bangun Sistem Informasi Penjualan Toko FJ Store Berbasis Website
The development of information technology has encouraged businesses to utilize web-based information systems to improve operational efficiency and expand market reach. Toko FJ Store is a digital product retail business that previously relied on third-party marketplace platforms for sales activities, resulting in limitations in product management, transaction control, and fund withdrawal processes. This study aims to design and develop a web-based sales information system for Toko FJ Store to support independent and structured sales management. The research method used is Research and Development (R&D) with the Waterfall system development model, consisting of requirements analysis, system design, implementation, testing, and maintenance. Data collection was conducted through observation, interviews, questionnaires, and documentation. The system was developed using PHP programming language and MySQL database, with system testing performed using Black Box Testing. The results show that the developed system is capable of managing digital products, customer data, transactions, payments, and sales reports effectively. The implementation of this system helps Toko FJ Store reduce dependence on third-party platforms and improves flexibility, efficiency, and control in managing online sales activities.
Analisis Pengaruh Perceived Ease of Use dan Perceived Usefulness terhadap Keputusan Pemesanan Melalui Minat Penggunaan pada Layanan GoFood dalam Aplikasi Gojek
The rapid development of digital technology has increased the use of online food delivery services, including GoFood in the Gojek application. This study aims to examine the effect of Perceived Ease of Use and Perceived Usefulness on ordering decisions through usage intention based on the Technology Acceptance Model (TAM). A quantitative approach with an associative research design was employed. Data were collected through questionnaires distributed to GoFood users in West Jakarta aged at least 17 years who had used the service. Purposive sampling was applied, and the data were analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method with SmartPLS. The results show that Perceived Ease of Use has a positive and significant effect on usage intention and ordering decisions, whereas Perceived Usefulness has a positive and significant effect only on usage intention. In addition, usage intention significantly mediates the effects of Perceived Ease of Use and Perceived Usefulness on ordering decisions. These findings reinforce the application of the Technology Acceptance Model in explaining user behavior in online food delivery services.
Pengaruh Environmental, Social, dan Governance Disclosure Score terhadap Nilai Perusahaan Subsektor Perbankan Periode 2022-2024
This study aims to examine the effect of EDS, SDS, and GDS on company value in the banking subsector listed on the Indonesia Stock Exchange during the 2022-2024 period. This study uses a quantitative method with a descriptive approach. The study population is banking subsector companies listed on the Indonesia Stock Exchange, with a sampling technique using purposive sampling resulting in 9 banking companies as research samples for three years of observation, namely 2022-2024. The data used are secondary data sourced from the company's annual report and Bloomberg. Data analysis was carried out using the panel data regression method. The results show that partially EDS has a significant effect on company value with a probability value of 0.0850. Meanwhile, SDS does not have a significant effect on company value with a probability value of 0.3655. GDS also does not show a significant effect on company value, with a probability value of 0.3325. Simultaneously, EDS, SDS, and GDS do not have a significant effect on company value, as indicated by the Prob (F-statistic) value of 0.174333.
Pemetaan Sistematis Kinerja dan Efisiensi Virtualisasi pada Infrastruktur Komputasi Awan
Virtualization is a central foundation of cloud computing, yet the claim that it consistently improves efficiency with only minor performance degradation cannot be generalized without considering workload, platform, and configuration. This study maps evidence on performance, resource efficiency, and implementation conditions of virtualization in network and cloud infrastructures. A structured literature review was conducted on publications from 2010 to 2026 retrieved through IEEE Xplore, ACM Digital Library, ScienceDirect, SpringerLink, Google Scholar, and Indonesian journal portals. Eighteen core studies were retained based on relevance, measurable parameters, configuration clarity, and traceable findings; narrative synthesis was applied because hardware, operating systems, and test scenarios were heterogeneous. The findings show that virtualization overhead is not a fixed value. Performance is shaped by hypervisor type, storage and network paths, paravirtualized drivers, overcommitment, inter-virtual-machine interference, and guest operating-system compatibility. Proxmox VE, VMware ESXi, and Hyper-V may deliver comparable performance under selected workloads, but platform superiority changes across metrics, operating systems, and virtual-machine density. Containers generally provide lower overhead, although their isolation model is not sufficient for every workload. The study proposes a decision framework based on workload characteristics, isolation requirements, service targets, and operational capacity. Therefore, successful virtualization depends on architectural fit and disciplined management rather than platform branding alone.
Optimalisasi Website Sekolah dalam Meningkatkan Pelayanan Informasi Pendidikan di Era Digital
Advancements in digital technology are driving schools to enhance the quality of information services through accessible media that meet stakeholder needs. While school websites have the potential to serve as hubs for information and communication, their utilization often faces challenges regarding content quality, accessibility, management, and system sustainability. This study aims to analyze the role of school websites and strategies for their optimization to improve educational information services in the digital era. A literature review methodology was employed, involving a systematic process of collecting, evaluating, comparing, and synthesizing scholarly literature relevant to school websites and educational information services. The findings indicate that school websites play a strategic role as official information hubs, communication channels with stakeholders, and digital representations of the school. Website optimization depends not only on technological aspects but also on content quality and currency, design responsiveness, ease of navigation, feature integration, security, human resource competence, maintenance, and periodic evaluation. The synthesis of literature suggests that optimization must be carried out in a planned and sustainable manner by integrating technological, informational, human resource, and governance aspects. Through such management, the website can support educational information services that are more effective, transparent, accessible, and aligned with stakeholder needs.
Developing A Web-Based Lost and Found System For University
Lost and found activities at Sam Ratulangi University are still handled mainly through informal communication channels, making reports difficult to organize, trace, and verify. This study develops UnsratFound, a web-based Lost and Found Information System intended to centralize reporting, searching, matching, claiming, and administrative verification. The study applies an applied mixed-methods approach and the Prototyping methodology through communication, quick planning, modelling, prototype construction, and evaluation. Requirements were identified from observation, stakeholder interviews, documented lost-item reports, and literature review. The resulting system provides lost and found reporting, item search and filtering, claim submission, notifications, report verification, claim verification, and administrative monitoring. Functional evaluation using Black Box Testing covered 17 administrator and user scenarios, all of which passed. Usability evaluation involved 10 participants, consisting of eight students and two faculty administrators. The System Usability Scale produced an average score of 86.5, classified as Excellent (Grade A). These results indicate that UnsratFound meets the identified functional requirements and offers a usable, structured approach to lost and found management within the university environment.
Pengaruh Implementasi Identitas Kependudukan Digital terhadap Kualitas Pelayanan Publik dengan Kepuasan Pengguna Sebagai Variabel Mediasi pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Bangka Barat
This study analyzes the effect of Digital Population Identity (IKD) implementation on public service quality at the Department of Population and Civil Registration of West Bangka Regency, with user satisfaction as a mediating variable. A quantitative approach with causal-explanatory design was applied using Structural Equation Modeling – Partial Least Squares (SEM-PLS) via SmartPLS 4. The sample consisted of 100 active IKD users selected through purposive sampling. Outer model evaluation confirmed validity (outer loading > 0.70) and reliability (CR > 0.70; AVE > 0.50; HTMT < 0.85) of all indicators. Inner model results demonstrated: (1) IKD implementation positively and significantly affects user satisfaction (β = 0.623; t = 8.214; p < 0.05); (2) user satisfaction positively and significantly affects public service quality (β = 0.541; t = 6.847; p < 0.05); (3) IKD implementation directly and significantly affects public service quality (β = 0.312; t = 3.924; p < 0.05); and (4) user satisfaction partially mediates the effect of IKD implementation on public service quality (indirect effect = 0.337; 95% CI: 0.218–0.461). The R² of public service quality (0.712) indicates strong explanatory power. These findings underscore the importance of enhancing user satisfaction as a key strategy in the digitalization of civil registration services.
Perancangan Website Sistem Informasi untuk RRQ Arena Manado Menggunakan Agile Scrum
RRQ Arena Manado still relies on social media for information publication and online forms for tournament registration, leaving information, participant data, and administrative processes distributed across different platforms. This study aims to design and implement an information system website that integrates publication, player data, tournaments, matches, and administration within a single platform. Development applied the Agile methodology with the Scrum framework through four Sprints: publication, user authentication and profile management, tournaments and competitions, and system administration and finalization. The website was developed using native PHP and MySQL in a localhost environment. The resulting system provides news and media publication, account and player management, team and individual tournament registration, notifications, leaderboards, Swiss Stage and Single Elimination brackets, and administrator dashboards. Black Box testing of 26 scenarios achieved a 100% success rate. System Usability Scale evaluation involving 15 respondents produced an average score of 76.5, classified as Good and within the acceptable range. These results indicate that the system met the defined functional requirements and received a positive usability assessment in the local testing environment.