Dampak Influencer Marketing terhadap Purchase Decision dengan Brand Trust dan Brand Image sebagai Intervening

(Studi pada Pengguna Brand PIXY pada Gen Z di Kota Cilegon)

Authors

  • Adytia Rahadatul Aisy Universitas Sultan Ageng Tirtayasa
  • Asep Supriadi Universitas Sultan Ageng Tirtayasa
  • Hayati Nupus Universitas Sultan Ageng Tirtayasa

DOI:

https://doi.org/10.55606/jimak.v4i3.4953

Keywords:

Brand Image, Brand Trust, Influencer Marketing, Purchase Decision

Abstract

This study aims to determine the effect of influencer marketing on purchase decisions with brand trust and brand image as intervening variables, focusing on users of PIXY compact powder cosmetics among Generation Z in Cilegon City. The research method employed was quantitative, utilizing data collected through questionnaires and a literature review. The study population consisted of 160 respondents who met the criteria of being part of Generation Z and users of PIXY compact powder cosmetics. The sampling technique employed was non-probability sampling, specifically accidental sampling. The analysis method employed was Structural Equation Modeling (SEM), utilizing the statistical tool SmartPLS 4 Professional for analysis.The results of this study: influencer marketing has a negative but insignificant effect on purchase decision, influencer marketing has a positive and significant effect on brand trust, influencer marketing has a positive and significant effect on brand image, brand trust has a positive and significant effect on purchase decision, brand image has a positive and significant effect on purchase decision, brand trust has a positive and significant mediating effect on influencer marketing toward purchase decision, brand image has a positive and significant mediating effect on influencer marketing toward purchase decision.

References

Agustina, W., & Purnama Sari, W. (2021). Pengaruh Influencer marketing Tiktok Terhadap Brand image Bittersweet By Najla (Vol. 5, Issue 2).

Alefari, M., Almanei, M., & Salonitis, K. (2020). A System Dynamicsmodel Of Employees’ Performance. Sustainability (Switzerland), 12(16). Https://Doi.Org/10.3390/Su12166511

Anggi Dea Suryani, P., & Nyoman Yulianthini, N. (2023). Pengaruh Influencer marketing Terhadap Niat Beli Yang Dimediasi Oleh Kepercayaan Pada Produk Skincare Merek Ms Glow Di Kecamatan Buleleng. Jurnal Manajemen Dan Bisnis, 5(2).

Aprianto, R., Famalika, A., Idayati, I., Derli, & Hikam, I. N. (2024). Examining Influencers Role In Tiktok Shop’s Promotional Strategies And Consumer Purchases. APTISI Transactions On Technopreneurship, 6(1), 13–28. Https://Doi.Org/10.34306/Att.V6i1.376

Arti Sukma Lengkawati, & Taris Qistan Saputra. (2021). Pengaruh Influencer marketing Terhadap Keputusan Pembelian (Studi Pada Elzatta Hijab Garut). Prismakom Stie Yasa Anggana Journal.

As-Syahri, H. (2024). Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Peranan Influencer marketing Sebagai Strategi Pemasaran Digital 5.0. Socius: Jurnal Penelitian Ilmu-Ilmu Sosial, 1. Https://Doi.Org/10.5281/Zenodo.12783992

Bagaskara, R. B., Prasetyo, A., Ardhana, N., Mozart, M., & Bangsa, U. P. (2024). The Influence Of Influencer marketing On The Purchase decision Of Ventela Brand Shoes With Brand trust As A Mediation Variable And Brand image As A Moderation Variable. Https://Lenteranusa.Id/

Baronah, Yoebrilianti, A., & Nurhayani. (2023). Pengaruh Digital Marketing, Influencer marketing Dan Product Quality Terhadap Keputusan Pembelian Mobil Wuling Di Indonesia. Jurnal Akuntansi Manajemen (JAKMEN), 2(2), 87–98. Https://Doi.Org/10.30656/Jakmen.V2i2.7526

Bonus, A. K., Raghani, J., John, ✉, Visitacion, K., & Castano, M. C. N. (2022). Journal Of Business And Management Studies Influencer marketing Factors Affecting Brand Awareness And Brand image Of Start-Up Businesses. Https://Doi.Org/10.32996/Jbms

Chopra, A., Avhad, V., & Jaju, And S. (2021). Influencer marketing: An Exploratory Study To Identify Antecedents Of Consumer Behavior Of Millennial. Business Perspectives And Research, 9(1), 77–91. Https://Doi.Org/10.1177/2278533720923486

Cinthya Devi, B., & Azizah, N. (2022). Pengaruh Excitement, Sophistication, Dan Ruggedness Terhadap Brand trust Melalui Brand image Sebagai Variabel Intervening Pada Pengguna Tokopedia Di Surabaya. In Reslaj : Religion Education Social Laa Roiba Journal. Https://Doi.Org/10.47476/Reslaj.V4i5.1296

Damaianti, I., Shafi, S., Dewi Afiany, F., Sanchia Grafita Ryana Devi, W., & Insan Cendekia Mandiri Jl Pasir Kaliki No, U. (2023). Predictors Of Purchase decision On Halal Lipstick Product In Bandung. Trikonomika, 22(2), 67–72. Www.Topbrand-Award.Com

Darojat, A. R., & Lestari, W. D. (2024). Pengaruh Brand Awareness Dan Brand image Terhadap Loyalitas Pelanggan Dengan Kepercayaan Sebagai Variabel Intervening (Studi Pada Produk Pakaian Dalam Pada Platform Tiktok) (Vol. 08, Issue 04).

Durmaz, Y., Cavus, O., & Wilk-Jakubowski, G. (2023). The Effect Of Influencer marketing On Trust, Trust Tendency And Consumer Purchase Intention: Instagram Example. Research In Economics And Management, 8(1), P1. Https://Doi.Org/10.22158/Rem.V8n1p1

Eilene, & Ni Luh Putu Intan Nirmalasari. (2023). Pengaruh Influencer marketing Terhadap Keputusan Pembelian Di Travolks Balitour And Travel. INNOVATIVE: Journal Of Social Science Research.

Febriyanti, A. R., Riorini, V., Sajidah, A. H., Tiur, I., Pane, N., Manajemen, P. S., & Abstract, U. T. (2024). Pengaruh Social Media Influencer Pada Brand trust Terhadap Purchase Intention Produk Skincare Di Jabodetabek. Jurnal Ilmiah Wahana Pendidikan, 10(10), 61–68. Https://Doi.Org/10.5281/Zenodo.11315240

Ferdinand, A. (2014). Metode Penelitian Manajemen: Pedoman Penelitian Untuk Skripsi, Tesis, Dan Disertasi Ilmu Manajemen (Edisi 5). Badan Penerbit Universitas Diponegoro.

Fitria, L., Indayani, L., & Sukmono, R. A. (2024). Live Streaming, Electronic Word Of Mouth, And Brand trust On Consumer Purchase decisionsat Parfume Mykonos. Jurnal Manajemen Bisnis, 11(2), 1480–1494. Https://Doi.Org/10.33096/Jmb.V11i2.870

Gajanova, L., Majerova, J., & Nadanyiova, M. (2020). The Impact Of Influencers On The Decision-Making Process Regarding The Purchase Of The Brand Product. Business Management And Education, 18(2), 282–293. Https://Doi.Org/10.3846/Bme.2020.12608

Ghozali, Imam. (2021). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 26 Edisi 10. Semarang: Badan Penerbit Universitas Diponegoro

Hair, J.F., Hult, G.T.M., Ringle, C.M. And Sarstedt, M. (2017) A Primer On Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd Edition, Sage Publications Inc., Thousand Oaks, CA.

Hasanawi, Dini, ;, Dwi Mugi, W. ;, Mustofa, I., & Rizki, ; (2024). Tec Empresarial The Influence Of Brand image, Brand Awareness And Brand trust On The Decision To Purchase A Samsung Smartphone In Bandung City. Tec Empresarial. Www.Topbrand-Award.Com

Hodijah, C., Juliana, A., Intan, M., Solihah, R., & Maria, S. (2021). The Role Of Influencer marketing To Improve Organizational Performance And Its Impact On Purchasing Decisions. Budapest International Research And Critics Institute-Journal (BIRCI-Journal). Https://Doi.Org/10.33258/Birci.V4i3.2214

Indriani, L., & Harahap, K. (2024). Pengaruh Social Media Marketing, Brand image Dan Brand Awareness Terhadap Keputusan Pembelian Scarlett Whitening. Jurnal Ekonomi Kreatif Dan Manajemen Bisnis Digital, 3(1), 51–60. Https://Transpublika.Co.Id/Ojs/Index.Php/JEKOMBITAL

Kotler, P & Armstrong, G. (2012). Prinsip-Prinsip Manajemen Pemasaran Edisi 13 Jilid 1. Jakarta: Erlangga

Lola Yasinta, K., & Romauli Nainggolan, Dan. (2023). Pengaruh Influencer marketing Terhadap Keputusan Pembelian Somethinc Di Surabaya Dimediasi Oleh Brand image. In Performa: Jurnal Manajemen Dan Start-Up Bisnis (Vol. 8, Issue 6).

Maria Verena Emeralda, & Kurniawati. (2022). Analisis Pengaruh Social Media Marketing Dan Influencer marketing Terhadap Brand Loyalty Dengan Brand trust Dan Brand Equity Sebagai Mediasi. Jurnal Ekonomi Dan Bisnis.

Muktabar, G., Jati, A., & Zaerofi, A. (2024). The Influence Of Brand Awareness, Brand image, And Brand trust On The Decision To Purchase HP Laptops In The Jabodetabek Community. Jurnal Ekonomi, 13, 2024. Https://Doi.Org/10.54209/Ekonomi.V13i02

Mukti, F. O. D., & Isa, M. (2024). The Effect Of Digital Marketing, Word Of Mouth, Brand trust And Image On The Purchase decision. Jurnal Ilmiah Manajemen Kesatuan, 12(4), 1317–1324. Https://Doi.Org/10.37641/Jimkes.V12i4.2739

Mulya Nugraha, F., & Satyanegara, D. (2025). Peran Brand trust Dalam Memediasi Pengaruh Electronic Word Of Mouth (E-Wom) Dan Social Media Marketing Terhadap Keputusan Pembelian (Studi Pada Pengguna E-Commerce Tokopedia Di Kota Serang). Jurnal Cendekia Ilmiah, 4(3).

Nabilaturrahma, N., Sarah Maesaroh, S., & Nuryadin, A. (2024). Pengaruh Influencer marketing Terhadap Purchase decision Dengan Brand image Sebagai Variabel Mediasi Pada Pengguna Wardah Uv Shield Series. EKOMA : Jurnal Ekonomi, 3(6).

Nurhadi, M., Suryani, T., & Fauzi, A. A. (2023). The Power Of Website And Social Media For Strengthening Brand image, E-Wom, And Purchase decision. Journal Of Economics, Business, & Accountancy Ventura, 25(3), 273–287. Https://Doi.Org/10.14414/Jebav.V25i3.3093

Pandiangan, K., Dwi Atmogo, Y., & Author, C. (2021). Faktor-Faktor Yang Mempengaruhi Brand Equity: Brand trust, Brand image, Perceived Quality, & Brand Loyalty. Jurnal Ilmu Manajemen Terapan (JIMT), 2(4). Https://Doi.Org/10.31933/Jimt.V2i4

Permata Sari, A., & Eka Putri, S. (2023). The Effect Of Celebrity Endorsement, Influencer marketing, And Electronic Word Of Mouth (E-WOM) On Online Shopping Purchase Intention With Brand image As An Intervening Variable On Tiktok Shop Users. In Management, Business And Accounting (Vol. 1, Issue 1). Https://Proceeding-Bicemba.Feb.Unib.Ac.Id/Index.Php/Bicemba

Puspitarini, I., Indra, R., Mani, L., Larasati, F., & Arief, A. A. (2024). The Distribution Of Cosmetics Products, Brand trust And Promotion Impact On Purchase decision During Live Streaming. Journal Of Distribution Science, 22(7), 1–11. Https://Doi.Org/10.15722/Jds.22.07.2024.07.1

Ramadhan, R., & Nasir, M. (2023). Analisis Pengaruh Sosial Media Marketing Dan Diskon Harga Terhadap Keputusan Pembelian Online Dengan Brand trust Sebagai Variabel Intervening Pada Aplikasi Tik-Tokshop Di Soloraya. In BRIDGING Journal Of Islamic Digital Economic And Management (Vol. 1, Issue 1). Https://Journal.Alshobar.Or.Id/Index.Php/Bridging

Rifiana Dewi, S., Yusuf, E., & Gunanto, A. (2023). The Effect Of E-WOM, Halal Awareness, Influencer marketing And Lifestyle To The Purchase decision Of Imported Packaged Food Products. Indonesian Journal Of Islamic Economics Research, 5(2), 16–33. Https://Doi.Org/10.18326/Ijier.V5i2.8946

Sumanti, D., Kindangen, P., Tumewu, F., Gratia Sumanti, D., Kindangen, P., & Tumewu, F. J. (2024). The Impact Of Influencer marketing On Brand image, Brand Awareness, And Brand trust Toward Purchase decisions For Skincare Products. 12(1), 83–98.

Sutanto, W. D. R., & Kussudyarsana, K. (2024). The Role Of Brand trust, Brand image, Brand Equity On Repurchase Intention. Jurnal Ilmiah Manajemen Kesatuan, 12(1), 119–128. Https://Doi.Org/10.37641/Jimkes.V12i1.2395

Tannady, H., Sjahruddin, H., Saleh, I., Renwarin, J. M. J., & Nuryana, A. (2022). Role Of Product Innovation And Brand image Toward Customer Interest And Its Implication On Electronic Products Purchase decision. Widyakala Journal, 9(2), 2337–7313. Https://Doi.Org/10.36262/Widyakala.V9i2.602

Tirtayasa, S., Jufrizen, J., Pirari, W. S., & Sari, M. (2024). E-Satisfaction And E-Loyalty: The Role Of Brand image And E-Service Quality. Ekuitas (Jurnal Ekonomi Dan Keuangan), 8(1), 1–26. Https://Doi.Org/10.24034/J25485024.Y2024.V8.I1.5677

Wahyudi, R. (2022). Pengaruh Iklan Dan Influencer Terhadap Keputusan Pembelian Item Virtual Padagames Online Mobile Legends. Sibatik Journal: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 1(5), 563–578. Https://Doi.Org/10.54443/Sibatik.V1i5.64

Wardana, M. D., & Syaefulloh, S. (2023). Pengaruh Product Quality Dan Brand image Terhadap Purchase decision Melalui Lifestyle Pada Produk Sepatu Thrift Impor Di Kota Pekanbaru (Studi Kasus Mahasiswa Di Kota Pekanbaru). Al Qalam: Jurnal Ilmiah Keagamaan Dan Kemasyarakatan, 17(6), 3900. Https://Doi.Org/10.35931/Aq.V17i6.2819

Downloads

Published

2025-07-15

How to Cite

Adytia Rahadatul Aisy, Asep Supriadi, & Hayati Nupus. (2025). Dampak Influencer Marketing terhadap Purchase Decision dengan Brand Trust dan Brand Image sebagai Intervening: (Studi pada Pengguna Brand PIXY pada Gen Z di Kota Cilegon). Jurnal Ilmiah Manajemen Dan Kewirausahaan, 4(3), 588–601. https://doi.org/10.55606/jimak.v4i3.4953