Public Sentiment Analysis on the Issue of Stopping Tax Payments on Twitter Using the Naive Bayes Method and Support Vector Machine

Authors

  • Mesra Betty Yel Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika (STIKOMCKI) Jakarta
  • Yuma Akbar Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika (STIKOMCKI) Jakarta
  • Sugiyono Sugiyono Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika (STIKOMCKI) Jakarta
  • Nova Mahendra Sekolah Tinggi Ilmu Komputer Cipta Karya Informatika (STIKOMCKI) Jakarta

DOI:

https://doi.org/10.55606/jeei.v2i1.203

Keywords:

Naïve Bayes, Sentiment Analysis, Stop Paying Taxes, Support Vector Machine, Twitter

Abstract

This research was conducted to find out public opinion on the Stop Paying Tax Issue on Twitter social media. In this study the author aims to use the Naïve Bayes Algorithm and Support Vector Machine in analyzing positive and negative sentiment labels and knowing the results of the accuracy of the Naïve Bayes algorithm and Support Vector Machine in posts by Twitter social media users related to Stop Paying Taxes. The data collection process in this study will using public data sets. The public data set is obtained from 2000 tweets. The final result of this comparison with the two test methods uses the naïve byes algorithm and Support Vector and Machine, namely the prediction results of Public Sentiment on Stop Paying Tax Issues based on data obtained from Twitter and implemented with the SVM (Support Vector Machine) method showing an accuracy value of 84.77 % Of the test data, it is predicted that 1,192 data are Negative Sentiment and 174 data are Positive Sentiment. Of the 1367 test data, 883 data were predicted as Negative Sentiment and 483 data as Positive Sentiment For the prediction results from Negative Sentiment, there were 1367 data predicted Negative and 1 data predicted Positive.

References

[1] Fitriani Fitriani, Ema Utami, and Anggit Dwi Hartanto, “Analisis Sentimen Masyarakat Terhadap Pelaksanaan P3K Guru Dengan Algoritma Naive Bayes Dan Decision Tree,” Tek. Teknol. Inf. dan Multimed., vol. 3, no. 1, pp. 23–30, 2022, doi: 10.46764/teknimedia.v3i1.53.

[2] M. I. Petiwi, A. Triayudi, and I. D. Sholihati, “Analisis Sentimen Gofood Berdasarkan T Metode Naïve Bayes dan Support Vector Machine,” J. Media Inform. Budidarma, vol. 6, no. 1, p. 542, 2022, doi: 10.30865/mib.v6i1.3530.

[3] J. W. Iskandar and Y. Nataliani, “Perbandingan Naïve Bayes, SVM, dan k- NN untuk Analisis Sentimen Gadget Berbasis Aspek,” J. RESTI (Rekayasa Sist. dan Teknol. Informasi), vol. 5, no. 6, pp. 1120–1126, 2021, doi: 10.29207/resti.v5i6.3588.

[4] H. Setiawan, E. Utami, and S. Sudarmawan, “Analisis Sentimen Twitter Kuliah Online Pasca Covid-19 Menggunakan Algoritma Support Vector Machine dan Naive Bayes,” J. Komtika (Komputasi dan Inform., vol. 5, no. 1, pp. 43–51, 2021, doi: 10.31603/komtika.v5i1.5189.

[5] L. Oktasari, Y. H. Chrisnanto, and R. Yuniarti, “Text Mining Dalam Analisis Sentimen Asuransi Menggunakan Metode Niave Bayes Classifier,” Pros. SNST, vol. 7, pp. 37–42, 2016, [Online]. Available: https://www.publikasiilmiah.unwahas.ac.id/index.php/PROSIDING_SNST

_FT/article/view/1506/1589

[6] I. A. Saputri, “ANALISIS SENTIMEN HATESPEECH PADA TWITTER

DENGAN METODE NAÏVE BAYES CLASSIFIER DAN SUPPORT

VECTOR MACHINE,” Rev. CENIC. Ciencias Biológicas, vol. 152, no. 3,

p. 28, 2016, [Online]. Available: file:///Users/andreataquez/Downloads/guia-plan-de-mejora- institucional.pdf%0Ahttp://salud.tabasco.gob.mx/content/revista%0Ahttp:// www.revistaalad.com/pdfs/Guias_ALAD_11_Nov_2013.pdf%0Ahttp://dx. doi.org/10.15446/revfacmed.v66n3.60060.%0Ahttp://www.cenetec.

[7] E. Indrayuni, A. Nurhadi, and D. A. Kristiyanti, “Implementasi Algoritma

Naive Bayes, Support Vector Machine, dan K-Nearest Neighbors untuk Analisa Sentimen Aplikasi Halodoc,” Fakt. Exacta, vol. 14, no. 2, p. 64, 2021, doi: 10.30998/faktorexacta.v14i2.9697.

[8] D. Rusdiaman and D. Rosiyadi, “Analisa Sentimen Terhadap Tokoh Publik Menggunakan Metode Naïve Bayes Classifier Dan Support Vector Machine,” CESS (Journal Comput. Eng. Syst. Sci. , vol. 4, no. 2, pp. 230– 235, 2019.

[9] F. Sodik and I. Kharisudin, “Analisis Sentimen dengan SVM , NAIVE BAYES dan KNN untuk Studi Tanggapan Masyarakat Indonesia Terhadap Pandemi Covid-19 pada Media Sosial Twitter,” Prisma, vol. 4, pp. 628–634, 2021.

[10] M. I. Fikri, T. S. Sabrila, and Y. Azhar, “Perbandingan Metode Naïve Bayes dan Support Vector Machine pada Analisis Sentimen Twitter,” Smatika J., vol. 10, no. 02, pp. 71–76, 2020, doi: 10.32664/smatika.v10i02.455.

[11] E. Indrayuni, “Komparasi Algoritma Naive Bayes Dan Support Vector Machine Untuk Analisa Sentimen Review Film,” J. Pilar Nusa Mandiri, vol. 14, no. 2, p. 175, 2018, doi: 10.33480/pilar.v14i2.918.

[12] N. Herlinawati, Y. Yuliani, S. Faizah, W. Gata, and S. Samudi, “Analisis Sentimen Zoom Cloud Meetings di Play Store Menggunakan Naïve Bayes dan Support Vector Machine,” CESS (Journal Comput. Eng. Syst. Sci., vol. 5, no. 2, p. 293, 2020, doi: 10.24114/cess.v5i2.18186.

[13] C. F. Hasri and D. Alita, “Penerapan Metode Naïve Bayes Classifier Dan Support Vector Machine Pada Analisis Sentimen Terhadap Dampak Virus Corona Di Twitter,” J. Inform. dan Rekayasa Perangkat Lunak, vol. 3, no. 2, pp. 145–160, 2022, [Online]. Available: http://jim.teknokrat.ac.id/index.php/informatika

[14] C. H. Yutika, A. Adiwijaya, and S. Al Faraby, “Analisis Sentimen Berbasis

Aspek pada Review Female Daily Menggunakan TF-IDF dan Naïve Bayes,”

J. Media Inform. Budidarma, vol. 5, no. 2, p. 422, 2021, doi: 10.30865/mib.v5i2.2845.

[15] E. Fitri, “Analisis Sentimen Terhadap Aplikasi Ruangguru Menggunakan Algoritma Naive Bayes, Random Forest Dan Support Vector Machine,” J. Transform., vol. 18, no. 1, p. 71, 2020, doi: 10.26623/transformatika.v18i1.2317.

[16] R. T. Aldisa and P. Maulana, “Analisis Sentimen Opini Masyarakat Terhadap Vaksinasi Booster COVID-19 Dengan Perbandingan Metode Naive Bayes, Decision Tree dan SVM,” Build. Informatics, Technol. Sci., vol. 4, no. 1, pp. 106–109, 2022, doi: 10.47065/bits.v4i1.1581.

[17] D. Ramadhan and E. B. Setiawan, “Analisis Sentimen Program Acara di SCTV pada Twitter Menggunakan Metode Naive Bayes dan Support Vector Machine,” … .Telkomuniversity.Ac.Id, vol. 6, no. 2, pp. 9736–9743, 2019, [Online]. Available:

https://openlibrarypublications.telkomuniversity.ac.id/index.php/engineerin g/article/view/10708

[18] M. Lestandy, B. Abdurrahim, and L. Syafa’ah, “Analisis Sentimen Tweet Vaksin COVID-19 Menggunakan Recurrent Neural Network dan Naïve Bayes,” J. RESTI (Rekayasa Sist. dan Teknol. Informasi), vol. 5, no. 4, pp. 802–808, 2021, doi: 10.29207/resti.v5i4.3308.

[19] S. Nurul, J. Fitriyyah, N. Safriadi, E. Esyudha, and P. #3, “JEPIN (Jurnal Edukasi dan Penelitian Informatika) Analisis Sentimen Calon Presiden Indonesia 2019 dari Media Sosial Twitter Menggunakan Metode Naive Bayes,” (Jurnal Edukasi dan Penelit. Inform., vol. 5, no. 3, pp. 279–285, 2019, [Online]. Available: http://dx.doi.org/10.26418/jp.v5i3.34368

[20] H. Tuhuteru and A. Iriani, “Analisis Sentimen Perusahaan Listrik Negara Cabang Ambon Menggunakan Metode Support Vector Machine dan Naive Bayes Classifier,” J. Inform. J. Pengemb. IT, vol. 3, no. 3, pp. 394–401, 2018, doi: 10.30591/jpit.v3i3.977.

[21] L. B. Ilmawan and M. A. Mude, “Perbandingan Metode Klasifikasi Support Vector Machine dan Naïve Bayes untuk Analisis Sentimen pada Ulasan Tekstual di Google Play Store,” Ilk. J. Ilm., vol. 12, no. 2, pp. 154–161, 2020,

doi: 10.33096/ilkom.v12i2.597.154-161.

[22] G. Testiana, Analisis Sentimen Pada Twitter Terhadap Uin Raden Fatah Menggunakan Support Vector Machine, vol. 9, no. 1. 2022. doi: 10.35957/jatisi.v9i1.1433.

[23] N. A. Budiman, S. Mulyani, and D. R. Wijayani, Perpajakan. 2019.

[24] Ibnu Akil, Buku Refrensi dan Panduan UML 2.4 Singkat Tepat Jelas. ISBN 14 -11-2018.

[25] Hammim Tohari, Buku Analisis dan Perancangan Sistem Informasi dengan Pendekatan UML ISBN: 978-979-29-4311-5, 2014.

[26] Rachmat Destriana, Buku Diagram UML Dalam Membuat Aplikasi Android Firebase ISBN: 978-623-02-3896-3, 2021.

[27] Muhammad Alkirom Wildan, Buku Manajemen Big Data Dan Data Mining. ISBN:978-623-5678-15-5, 2022.

[28] Fitri Marisa, Anastasia L. Maukar Dan Tubagus Mohammad Akhriza, Buku Data Mining Konsep Dan Penerapannya ISBN: 978-623-02-3679-2, 2021.

Downloads

Published

2026-06-02

How to Cite

Mesra Betty Yel, Yuma Akbar, Sugiyono Sugiyono, & Nova Mahendra. (2026). Public Sentiment Analysis on the Issue of Stopping Tax Payments on Twitter Using the Naive Bayes Method and Support Vector Machine. Journal of Engineering, Electrical and Informatics, 2(1), 16–28. https://doi.org/10.55606/jeei.v2i1.203