Fenomena Kesehjateraan Psikologis Pada Pegawai TASPEN: Studi Kualitatif di PT TASPEN (Persero)
DOI:
https://doi.org/10.55606/inovasi.v5i1.6571Keywords:
Psychological Well-Being, Organizational Culture, Employee ExperienceAbstract
Psychological well-being refers to an individual’s ability to function optimally, maintain positive relationships, experience meaning in life, manage their environment, grow personally, and accept themselves fully. In modern work settings, psychological well-being has become a crucial factor influencing motivation, performance, and organizational sustainability. This study aims to explore the phenomenon of psychological well-being among employees at PT TASPEN (Persero) and examine how the organizational culture shapes the six dimensions of psychological well-being proposed by Ryff. A descriptive qualitative approach was employed through semi-structured interviews with seven informants across different job levels, complemented by observations and document analysis. Data were analyzed using Thematic Analysis. The findings indicate that positive relations and purpose in life are the strongest dimensions, supported by workplace solidarity and a sense of public service meaning. Conversely, autonomy, environmental mastery, and personal growth show disparities across job levels due to hierarchical structures and administrative burdens. This study highlights the need for more inclusive policies, equitable training opportunities, and streamlined procedures to enhance employees’ psychological well-being sustainably.
References
Bakker, A. B., & de Vries, J. D. (2021). Job Demands–Resources theory and self-regulation: New explanations and remedies for job burnout. Anxiety, Stress, & Coping, 34(1), 1–17. https://doi.org/10.1080/10615806.2020.1797695
Bianchi, R., Verkuilen, J., Schonfeld, I. S., Hakanen, J. J., Jansson-Fröjmark, M., & Manzano-García, G. (2021). Is burnout a depressive disorder? A review based on empirical evidence. International Journal of Stress Management, 28(1), 1–14. https://doi.org/10.1037/str0000197
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. https://doi.org/10.1037/0021-9010.86.3.499
Hakanen, J. J., & Bakker, A. B. (2020). Burnout and work engagement among teachers: A Job Demands–Resources analysis. School Psychology International, 41(6), 525–541. https://doi.org/10.1177/0143034320960433
Karatepe, O. M., & Rezapouraghdam, H. (2022). Servant leadership, job embeddedness, and turnover intentions: Mediating role of work engagement. Journal of Hospitality and Tourism Management, 51, 142–150. https://doi.org/10.1016/j.jhtm.2022.03.009
Luthans, F. (2011). Organizational behavior: An evidence-based approach (12th ed.). McGraw-Hill/Irwin.
Park, S., & Johnson, K. R. (2023). Remote work, techno-stress, and burnout among employees: A Job Demands–Resources analysis during the post-pandemic transition. Computers in Human Behavior, 145, 107719. https://doi.org/10.1016/j.chb.2023.107719
Ryff, C. D. (1989). Happiness is everything, or is it? Explorations on the meaning of psychological well-being. Journal of Personality and Social Psychology, 57(6), 1069–1081. https://doi.org/10.1037/0022-3514.57.6.1069
Ryff, C. D., & Keyes, C. L. M. (1995). The structure of psychological well-being revisited. Journal of Personality and Social Psychology, 69(4), 719–727. https://doi.org/10.1037/0022-3514.69.4.719
Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248
Sonnentag, S., & Fritz, C. (2020). Recovery from work stress: A meta-analysis of psychological detachment from work. Journal of Applied Psychology, 105(9), 1117–1132. https://doi.org/10.1037/apl0000476
Yin, R. K. (2018). Case study research and applications: Design and methods (6th ed.). SAGE Publications.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Sosial Humaniora dan Pendidikan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.




